#2: Stakeholder Expectations

Lab Task

  • The Task Matrix
  • Creativity Exercise
    • Creativity Presentation Example
    • Remember…
      • The presentation should illustrate the evolution of a “crazy” idea (Hover Board” to a practical solution (magnetic levitation).
      • All creativity methods (Dunker diagram, attribute listing, and lateral thinking) should be integrated into Brainstorming Approach (not assigned to individuals)
  • Tour of the Cabinets

Creativity Exercise

  • Applying what you learned in the Creativity lecture to help the customer define the mission. Develop your creative solutions using the following methods.
  1. Dunker Diagram
  2. Brainstorming Approach
  3. Attribute (Properties) Listing
  4. Lateral Thinking
    1. Forced Relationship Technique
    2. Different Point of View
  • Assign one team member to be the moderator for one of the creativity tools. The entire team must participate with different team members trading off as the moderator.
  • The creative process is iterative, with one idea (often impractical) leading to another. For example; Create an innovative alternative to IR lights used to reflow solder surface mount devices (SMDs) onto a printed circuit board (PCB). This traditional approach does not provide uniform heating of the board, resulting in burnt boards on one side to cold solder connections on the other side of the board. Camp Fire – used to fire clay over 16 thousand years ago, lead to kilns lined with fire bricks, use fire bricks with electric heating elements to generate a uniform IR source for reflow soldering.
  • Identify representative solutions developed by the group which are out-there and innovative. Avoid existing “known” solutions for solving the problem. If applicable, highlight (star) two (2) and not more than four (4) promising design solutions for each problem.
  • Do not be concerned that you will be required to implement these solutions. Consider these alternatives ideas to be weighed against more traditional non-innovative solutions (see next bullet point).
  • Make a list of questions/experiments that might help you determine the best solution for each problem. This list should contain both innovative and traditional non-innovative solutions.
  • Document your work in a PowerPoint presentation to be given next week. The moderator should talk about the creativity tool for which he/she was the moderator. Grades will be assigned on an individual basis.

Presentation Outline

Prepare 1 slide per subject, with the total not to exceed 8 slides and take no more than 8 minutes to present.

For grading purposes, please follow this outline exactly, do not deviate.

  1. Candidate and Selected Problem(s)
  2. Dunker Diagram
  3. Brainstorming Approach
  4. Attribute (Properties) Listing
  5. Lateral Thinking – Forced Relationship Technique
  6. Lateral Thinking – Different Point of View
  7. Promising innovative alongside traditional solution(s).
  8. Questions/experiments that might help you determine the best solution(s).
Case Studies
  1. Prosthetic Arm

The Prosthetic Arm used the Dunker method to discover the VA hospital solution (do not have an amputee, do have an amputee)

  1. Pathfinder Solar Panels

Make solar panels lighter (based on incorrect problem statement), make solar panels heavier – move cg lower so it does not tip over. In this case study, the Dunker method helped the team discover the real problem.

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